FREQUENTLY ASKED QUESTIONS
HOW TO SEARCH PRODUCTS?
Search for products by entering the product name or keyword into the SEARCH BAR at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you're interest in, simply click the product name or the product image for more details.
HOW ARE SHIPPING COSTS CALCULATED?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Customs may apply depending on where you are shipping your product! Different shipping companies have different rates, so its best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please CONTACT US directly.
WHAT IS A BUYER PROTECTION?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on https://www.goalsdontwait.com/
You are protected when:
The item you ordered did not arrive within the time promised by the seller
The item you received was not as described.
The item you received was broken.
CAN I TRACK MY ORDER WITHOUT REACHING OUT TO YOU?
In most cases you should be able to TRACK YOUR PACKAGE, but there might be rare occasions where the tracking info doesn't populate. You are more than welcome to CONTACT US if needed and we will look into this for you.
IS IT OK TO TAG ON SOCIAL MEDIA?
yes, you are more than welcome to take your own picture of any item purchased on https://www.goalsdontwait.com/shop/ or through any of the links you may have clicked on. You are welcome to leave your review/testimony directly on the items page, and you are also welcome to post your picture on your own personal social media and tag #GoalsDontWait @GoalsDontWait